Your phone’s touchscreen is the mediator between you and the device. Nothing can be more irritating than a mobile touch screen not working, to be honest. Before you take your device with an unresponsive touchscreen to a Mobile Repair Dubai shop, take a look at this guide.
There are fixes available for the iPhone 13 touchscreen not working or even an Android touchscreen failure. Let’s see how you can restore the touchscreen’s functionality at home.
Reasons Your Mobile Touch Screen Not Working
Before you leap to the solutions, it’s important to eye the causes. Then, you will get an idea of why your phone’s touchscreen stopped working. According to iPhone service experts, the following reasons are quite common:
- Dirty or wet screen
- Too low sensitivity
- External interference
- Outdated software
- Touchscreen calibration issues
- Overheating
- Inadequate storage space
- Hardware failure
Fix the Mobile Touch Screen Not Working Issue
If you are out of clue as to why your iPhone or Android device stopped responding to your touch and taps then follow the steps below. They are usually helpful before it’s too critical that you have to knock on a Mobile Repair Dubai shop.
1. Restart Your Device
If you don’t suspect any physical damage behind the mobile touch screen not working then temporary software glitches might be the reason. To rule out the possibility of software glitches, you should restart your phone.
On your Android device, hold the Power button until you see power options. Since your device’s touch screen is not working, hold the Power button until your device turns off. If your iPhone 13 touchscreen not working, hold the Power and either of the Volume buttons.
Then, turn on your device and see if the touch screen resumes working.
2. Clean Your Device
If your smartphone’s screen is dirty or wet, it fails to capture your finger movements. So, you can clean your phone’s unresponsive touchscreen with a microfibre cloth. For oil and grease, you can use a little bit of isopropyl alcohol.
Ensure you dry out your phone’s screen before registering your touch again. The touch screen usually works erratically when it’s wet. So, drying the display before use is essential for the device to work.
Apart from keeping your mobile touchscreen clean, you should not pass dirt on the display. Make sure your hands are clean and not grimy or greasy at all while touching the device, especially the screen.
3. Take the Screen Protector Off
A screen protector as well as a case safeguards your smartphone in case it crashes or any other accidents. However, the screen protector may interfere with the touchscreen sensitivity. Also, if the case is too tight then it can cause an inconvenience too.
Hence, you might want to check whether the touchscreen works fine without the screen protector and case. Remove them carefully and then, gently wipe the screen with a clean lint-free cloth.
Indeed, a screen protector may not work well if it has a tear. In case you have not removed the screen protector or case in years then this hack is worth the try.
4. Tap Every corner of Your Device
Have you recently dropped your smartphone and found out the mobile touch screen not working since that moment? Chances are that the digitiser of your device has become loose. Mobile Repair Dubai technicians recommend tapping the phone corners gently.
Sometimes, tapping the corners might help the digitiser reconnect to the display components. Carefully tap every corner of your mobile phone and see if the touchscreen starts functioning optimally.
However, you need to take your device to an Android or iPhone service provider if fixing the digitiser needs disassembling the phone.
5. Update Your Operating System
Outdated software can cause inconvenience with the touchscreen sensitivity and functionality. Therefore, consider updating the phone’s operating system to be on the safe side. Before you proceed with the update process, take care of the following things:
- Your mobile phone should have enough battery. Otherwise, connect the charger to it.
- Also, connect your phone to a strong and stable Wi-Fi network.
After confirming the above metrics, you can navigate to your phone’s Settings. For iPhones, the path is: Settings → General → Software Update. On the other hand, it’s Settings → System → Software Update for Android devices. However, the exact path may differ depending on the model and build.
6. Remove Peripherals
Reportedly, users have come across the iPhone 13 touchscreen not working because of an interference with the peripherals. Your mobile phone may encounter issues with SIM cards, memory cards, and USB devices.
So, turn off your smartphone. Then, unplug the above-mentioned peripherals from your device. Finally, you can test the mobile touchscreen.
7. Optimise Mobile Performance
This solution is specific to Samsung Galaxy devices only as they have a dedicated tool called Battery and Device Care. so, apply the fix to your Samsung Galaxy device if the touchscreen doesn’t register your taps.
That particular feature scans for storage space that is being wasted. Also, it can identify potential issues. Here’s how you can optimise your device performance:
- Open the Settings app on your Samsung Galaxy device.
- Then, look for Battery and Device Care and tap on it.
- Afterwards, tap on Optimise Now.
8. Modify Touch Sensitivity
The steps for adjusting the touch sensitivity may differ from one device to another. For your convenience, we will discuss the steps for iPhones and Samsung devices. If your iPhone suffers from an unresponsive touchscreen issue then it might be associated with the 3D Touch feature.
For iPhones (6S to XS), here’s how you can fix the mobile touch screen not working:
- Access the Settings app on your iPhone.
- Next, navigate to Accessibility followed by Touch.
- Now, tap on 3D & Haptic Touch.
- Follow the on-screen instructions to adjust the accuracy and sensitivity of the touchscreen.
Also, you can consider turning off the 3D Touch feature to be on the safe side. Now, for the Samsung Galaxy device, you need to follow the guidelines below:
- Start by entering the Settings app on your Samsung phone.
- After that, tap on Display or Display & Brightness.
- Next, select Touch Calibration or Touch Sensitivity based on what’s available on your device.
- Now, calibrate the touch sensitivity or adjust the feature as intended.
9. Power on Safe Mode
Before you make up your mind about an Android or iPhone screen replacement service, it’s important to see if the issue arises from software conflicts. For Android devices, you can access Safe Mode to see if any third-party software interference is responsible for the mobile touch screen not working.
In case your smartphone’s touchscreen works fine in Safe Mode then you can confirm that it’s a software or program that you have recently installed. Here’s how you can enter Safe Mode, by the way:
- Hold your Android phone’s Power button for a while to reboot your device.
- Don’t let the Power button go. Only release it when the manufacturer logo appears.
- Then, immediately hold the Volume Down button once you release the Power button.
Your device will flash the Safe Mode label in the lower-left corner if it enters Safe Mode. If the device’s touchscreen starts working then you will understand that it’s some recently-downloaded app or program. Then, you can review your latest download history and remove the suspicious apps to get rid of the touchscreen inefficiency.
10. Shut Down Special Features and Developer Mode
Why is your mobile touch screen not working? In many cases, special features like gestures and Talkback might interfere with the touchscreen functionality. On your Android phone, you can turn off the gestures and Talkback feature to see if it handles the unresponsive touchscreen nuisance.
Now, check out how you can turn off the features:
- For the gestures option, navigate to Settings → Advanced Features → Motions and Gestures. Turn off all the advanced gestures.
- If you want to disable the Talkback feature, go to Settings. Then, scroll down to Accessibility and tap on it. Look for the Talkback feature and turn it off.
On the other hand, turning off the Developer Options may help you eradicate an unresponsive touchscreen if you have enabled it before. So, take your chance by turning off the Developer Options if the touchscreen starts malfunctioning after enabling it.
However, this fix is limited to Android devices only. Here’s what it takes to exit the Developer Mode:
- First, open Settings and scroll down until you find the System option. Tap on System.
- Afterwards, select Developer Options.
- Disable the Developer Options by toggling it off.
Now, restart your device and see if the touchscreen starts responding again.
11. Reset Your Smartphone
Is your iPhone 13 touchscreen not working yet? Then, we have the last resort to try before you opt for an iPhone screen replacement or something similar expert intervention. Backing your data up before a reset is essential. If you can’t afford a backup due to the unresponsive touchscreen then you can opt for erasing only settings and not saved data.
However, resetting the entire device including data will get you rid of malware and other threats. For iPhone 13 touchscreen not working, you need to follow the path: Settings → General → Transfer or Reset iPhone → Reset Settings.
On the other hand, the exact instructions for Android devices may vary depending on the model or brand. So, refer to the manufacturer’s specific instructions to reset your device and see if it retains the touchscreen functionality.
In Conclusion…
Not always, the above-mentioned fixes will derive the result you have been waiting for. Sometimes, physical impacts can damage your mobile phone’s screen or digitiser. Then, iPhone screen replacement or more complex services might be required. So, call a Mobile Repair Dubai shop if you still faces issue with your phone’s touchscreen.
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